Eye Center of Northern Colorado at 6125 Sky Pond Drive in Loveland, Colorado

Customer Reviews about Eye Center of Northern Colorado

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  I've been a patient of Eye Center of Northern Colorado for several years, but up until this last visit, I always went to the Fort Collins location on Prospect. So, I don't know if the decline is just this location or the whole clinic. Anyway, I wanted to see my old doctor (Dr. Marskey, who is wonderful), so I set up an appointment here because we have moved south (close to Denver), and I wanted a shorter drive. When I came in, I was called over to check in, and I tried to be friendly to the guy who checked me in, but I guess he was determined to be in a bad mood. He made no mention that they were running behind, so I was caught off guard when I had been sitting there 30 min past my appt time. That's when I hear him say to a coworker that maybe they should warn other patients of Dr. Marskey that he's running behind. If you guys knew it was an issue, the courteous thing to do would be to warn patients as they come in as well. Then the tech who brought me back was less than friendly as well and actually got upset with me when I told him I needed just a few *seconds* to close my eyes cause they were straining so bad. When everything else was done, I went to the front to go about ordering glasses, and was told it would probably be another hour before anyone could help me. I understand someone called out sick, but again, you could have warned me. Overall, the doctor and one other tech were nice, but the rest of the staff gave the overall impression of "god, will you just hurry up and get out already?" This has never happened before at the other location, and I was really disappointed by the whole thing. There were some other snags too, but I'm going to call today to see if they can clear them up. I just couldn't believe it though when their front desk staff said (verbatim) "well, maybe it's time you get a new eye doctor" when I asked for recommendations for a place *just* to get the glasses because it's such a drive up here from our new place. Nice way to show you care about your patients. I only gave 3 stars because Dr. Marskey is awesome. The rest of them should get one star. Lost a loyal patient, guys. Good job.
  July 23, 2017

  by Deanna S
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  One star for staff friendliness. Zero stars for Dr. Benjamin Marsky. I have had horrible vision for over half my life, and wasn’t able to make it in to my family eye doctor so I made an appointment here. I don’t usually trust anyone other than my family eye doctor, an optometrist when I was in 2nd grade told me I had 20/20 vision when I didn’t even know there were leaves on trees or houses had windows. I thought I’d give someone else a shot since that happened so long ago. That was a mistake. I arrived with ample time before my appointment, and waited 20 minutes after my appointment was scheduled to be seen. The nurse did my eye glasses prescription and left. The doctor came back in to do my contact prescription, and upon looking at what the nurse had come up with, told me he was going to re-test to see if I was lying about needing such a strong prescription. Then, he proceeded to check for things that don’t need to be checked for until someone is well into their elderly years. He talked down to me as though I didn’t know my vision was horrible, and as though I couldn’t possibly know what I should look out for in changes in my vision. He treated me like I was a child for no other reason than I have such bad vision that most people will never see in their lives. It made me feel stupid and like there was something i was doing wrong even though I have no control over my vision. I will stick with my lovely eye doctor in Littleton and would highly recommend against going here, or at least seeing Ben Marsky.
  March 31, 2017

  by Brittany Holland

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Today: 08:00 am — 12:00 pm 01:00 pm — 05:00 pm

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About Eye Center of Northern Colorado in Loveland